Personalised / Customized Order

You can return plain stock items to us within 14 days of delivery for a refund or exchange. The garments must be in their original condition, with all labels, bag and tags intact. Any garments returned outside of this time will not be accepted. We will process accepted returns for a refund or exchange within 14 days of receiving your return.

Stock item(s) that you have customised, or where you have purchased customised stock on behalf of a School/College/University or organisation, whose kit include logo(s), name(s) and/or number(s). These garments are non-returnable and cannot be refunded or exchanged.

Exception: We will only accept returns for Personalised/Customised orders in the event of a manufacturing fault. Where the fault is evident on delivery, for example, a name has been spelt incorrectly, this must be reported to Kukri immediately and the faulty item returned within 28 days of delivery, in their original condition, with all tags, bags and labels attached. Kukri reserve the right to reject your claim if you report or return your goods after the 28th day of delivery. For more information, please see our Terms and Conditions. For all other faults, please call our Customer Services Team.

Plain Stock

You can return plain stock items to us within 14 days of delivery for a refund or exchange. The garments must be in their original condition, with all labels, bag and tags intact. Any garments returned outside of this time will not be accepted. We will process accepted returns for a refund or exchange within 14 days of receiving your return.

Further information is included on our returns page.